Opinions expressed by Entrepreneur contributors are their very own.
Only a few years in the past, automation was regarded upon as one thing mystical. Wouldn’t it make half the workforce redundant, result in mass unemployment and common fundamental revenue? Individuals wrote books about robotic takeovers, and the media wrote articles with titles like “Will AI Exchange [insert job function]?”
At this time, it looks like we have now a extra pragmatic view of automation. We not appear to be afraid of mass unemployment. Quite the opposite, labor scarcity and Nice Resignation waves are on all people’s lips. This provides automation a wholly new dimension as a expertise that helps trendy companies keep afloat in a tough expertise financial system. Along with that, we appear to have realized that automation isn’t right here to exchange us. It is right here to reinforce us, make us higher at our jobs and assist us eliminate tedious and mundane handbook work. So, we get extra time to be artistic and strategic and even go residence early to spend extra time with our households.
As a CEO of a SaaS enterprise that gives automation, I’ve skilled this growth. The market is extra mature, the purchasers have extra practical expectations, and it additionally looks like the automation suppliers have a greater understanding of what they should provide. A minimum of, we do.
Nonetheless, some firms nonetheless have hassle navigating the automation market and understanding the place to start out or find out how to proceed with automating workflows. So, right here comes my tackle what you could take into account when automating your workflows.
Start with excessive frequency/low complexity duties
Not each a part of a workflow can or must be automated. It’s best to deal with the duties you usually do. It makes little sense to introduce scalability the place there is no such thing as a scale, so automating excessive frequency has the best affect. And it’s best to deal with comparatively easy duties. Issues like information entry, information extraction, shifting information between programs, producing stuff from templates, and so on. Artistic work and social interactions are nonetheless too difficult for machines, so there is no such thing as a motive to deal with this proper now. Eliminate the easy duties first.
Let’s take a gross sales course of for instance. One half of the gross sales course of is making a human connection and constructing belief. The opposite half is updating a CRM, producing proposals and contracts and notifying stakeholders — easy handbook duties like that. Deal with the latter. Let people deal with the job’s social, artistic and strategic points, and let machines handle all of the mundane busywork.
Deal with the worth — not the expertise
AI is overrated …That acquired your consideration, proper? Properly, AI has lots of use instances and would possibly very properly have an amazing future, however you should not fixate on the expertise when automating workflows. Deal with the worth: Does the answer make you extra environment friendly? Does it result in extra constant outcomes with fewer errors? Will it offer you extra time to pursue different duties?
Most often, you do not want over-complicated AI options to do this for you. You need to use easy automation programs based mostly on deterministic logic to eliminate all of your busywork. It won’t be as interesting, and also you won’t have the ability to write a flowery press launch about it, however it does the job. The actual fact is, most firms aren’t even prepared for AI but, so let’s get again to fundamentals. Start with the low-hanging fruits, and remedy some issues with current, confirmed applied sciences.
Type out your information
One of many extra ignored points of automation is information. Your AI is feeding on information. Most deterministic logic-based automation instruments use information. What prevents most firms from creating clean automated workflows is that they have not structured and harnessed their information.
So, earlier than you will get to the purpose of hyperautomation, the place the whole lot runs easily, and you might be free to deal with what issues, you could kind out your information. Use structured and data-rich codecs, select functions that combine properly, and deal with streamlining your dataflows, in order that the whole lot speaks collectively throughout your entire group.
Automation is essential to getting by the present labor scarcity challenges. It is a bonus that can give your small business a aggressive edge by making you extra environment friendly. And eliminating tedious handbook work is essential to making sure comfortable staff in a contemporary office. That is the way you get began!